Returns & Refund Policy

Effective Date: June 3, 2025

At Hygges, we want you to love what you ordered. If for any reason you’re not fully satisfied, please review our return and refund policy below.

Return Conditions

We accept returns under the following conditions:

1. Return request made within 14 days of receiving the product
2. Item is unused, in original packaging, and in resalable condition
3. Proof of purchase is required
4. Certain items (e.g., customized or personal care products) may be non-returnable

Return Process

1. Email us at info@hygges.net with your order number and reason for return.
2. We’ll respond within 2 business days with return instructions.
3. Package the item securely and ship it to the provided return address.
4. Once we receive and inspect the item, your refund will be processed.

Refund Method

1. Refunds are issued to the original payment method within 5–7 business days after inspection.
2. Shipping fees are non-refundable unless the item was defective or sent in error.

Return Shipping

Customers are responsible for return shipping unless the return is due to our error (wrong or defective product).

Exchanges

If you want to exchange an item, please follow the return process and place a new order.